Guide and FAQ
How it works
has just joined
All you need to know
Tips for you
From registering to having a conversation with your favourite trainer,
here is a brief guide to Converland.
Complete your profile
Now that you have created your personal account, enter the missing details. The information in your profile may give the trainer a few ideas for topics of conversation.
Go to profile
Use your free Talk Now
Converland offers new joiners a free trial conversation through in Talk Now mode. If you have not already used the service or topped up your account, use it now.
Try the Free Talk Now
Find your trainer
Your mother tongue trainer is just a few clicks away. Find your favourite trainer among those available in the Booking section, or start a conversation immediately by choosing a trainer available for a Talk Now conversation.
Go to the list of trainers
Top up your account
Paying for your sessions is really easy. All you have to do is top up your account with a number of minutes of conversation between 25 and 250. Remember that the higher the value of the top up, the lower the cost of the session. If you have concerns about paying with a credit or debit card, don’t worry: transactions are processed on PayPal’s circuit and are safe.
Top up your account
Book your session
Check the trainer's diary and send a conversation request for the time and date that suits you. The trainer will get back to you as soon as possible confirming your booking.
Should the trainer not be available, Converland will ask other trainers to step in for them, giving you the option to choose who to talk to if more than one trainer is available. Requests to other trainers are completely anonymous and without obligation.
Remember that you can talk immediately with all trainers who have activated the Talk Now feature.
Log in a few minutes early
Punctuality is essential, log into Converland a few minutes before the session is due to start. When the conversation starts, a message at the top of the page will inform you.
Leave your feedback
Your opinion is very important to us because it allows us to maintain the level of service high and improve our platform. Once the conversation is over, leave your positive or negative comment here. If you enjoyed the conversation with your trainer, add them to your favourites so you will be able to see them on your homepage.
Terms and Conditions
Converland S.A.S. - Via Lentasio 7, 20122 MILAN – tel: 0341-284930 – email:
- P.IVA 09357730960
You have an ongoing conversation.
It's his first lesson with you
Go to the conversation.